Terms & Conditions

Return Policy

Return Policy: At Performance Detailing & HP our team understands that sometimes life happens, and people side against their initial purchase and change their mind—for that reason, we offer a 30-day return policy on all our products.


You may return any  product within 30 days of the date a package was received, for a full refund of the original price. The return item must be in new and working condition as well as in its original packaging.


Please include all original items in your return shipment. Incomplete returns may not be eligible for a full refund. No returns will be accepted after 30 days have passed. A 15% restocking fee may be applied to return items.


Refunds will be applied to the original payment method and is generally issued within 5 to 10 business days of receiving all returned items. Depending on which bank the customer belongs to, they may require additional processing time to reflect the refund to your account.


SHIPPING

All orders placed Monday-Saturday before 12:00PM CST will be shipped the same day via Fed Ex, UPS Ground, or USPS. Tracking information will be automatically uploaded when the item is shipped. The address on your PayPal account MUST be verified. Your shipping address and billing address MUST match. We currently do not ship to Alaska, Hawaii, Puerto Rico and Canada.

FEEDBACK

Here at Performance Detailing & Hp we are committed to customer satisfaction. If you are satisfied with your order, please leave us 100% positive feedback. If for any reason you are not satisfied with your order or have any problems at all, PLEASE call or email us and we will do everything we can to resolve the issue. We value your business and we are not satisfied until you are.


ABOUT US
  
Performance Detailing & Hp is located at 15604 S. 70th Ct in Orland Park Illinois 60462. Feel free to stop by and check out our shop. We can get just about any part you need, so if you don't see it listed just give us a call. Also, be sure to ask about our package deals! Our hours of operation are Monday-Friday, 8:00AM to 4:00PM CST. Please don't hesitate to contact us if you have any questions or concerns.